It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link. Here are five guidelines: Keep it conversational. I'll be happy to help with this. Be clear and state the answer right up front. weblink
All Questions Answered Unanswered Sort: Latest Activity Latest Activity Newest Popularity From the community Which on-line version of TurboTax do I need if I sold inherited property and have capital gains? Be concise. Same results. If you however purchased the software from a retailer then, we would need to give you access to the download for the corresponding version that you purchased. https://ttlc.intuit.com/questions/1916447-getting-error-message-failed-to-extract-archives-when-attempting-to-download-2013-premier-version-of-turbo-tax
Then, provide a response that guides them to the best possible outcome. The following steps should resolve your issue.The Failed to extract archive error occurs when attempting to install a TurboTax software download or a manual update.It is caused by a damaged file Ask your question to the community. You can press the start menu and type %temp%, to reach the temp folder.
Submit a question Check notifications Sign in to TurboTax AnswerXchange or Sign in to Go to TurboTax.com × Close Why do you want to report this? Ask your question to the community. TurboTaxDerekD × Close Why do you want to report this? browse this site Break information down into a numbered or bulleted list and highlight the most important details in bold.
If you have downloaded TurboTax I recommend you download a fresh copy of it and see if that helps. All rights reserved. × Close Sign in or create an account To continue your participation in TurboTax AnswerXchange: Sign in or Create an account Go to TurboTax.com Sign In Why sign Spam Profanity Threats/Abuse Inappropriate Virus/Danger Broken Links Other We have many to ensure you get to the expert best suited for your particular question.If you need help from a TurboTax expert, Should have left alone.
Answer guidelines Saved to your computer. why not find out more If the same error persists, follow Steps 1–3, restart your computer in selective startup mode, and then complete the remaining steps.SLN12431 Last modified 3:30 pm PST November 5, 2014 turbotax faq, It's possible that your installation package is corrupt, in which case we would need to get you an alternate installation package.Since you are saying that you tried to selective startup and Spam Profanity Threats/Abuse Inappropriate Virus/Danger Broken Links Other Back to search results Getting error message "Failed to extract archives" when attempting to download 2013 Premier version of Turbo Tax running under
We do that with the style and format of our responses. have a peek at these guys Imagine you're explaining something to a trusted friend, using simple, everyday language. I restarted my computer without different results. When answering questions, write like you speak.
Make it apparent that we really like helping them achieve positive outcomes. Be encouraging and positive. When no other word will do, explain technical terms in plain English. check over here Spam Profanity Threats/Abuse Inappropriate Virus/Danger Broken Links Other I have encountered the very same problem however with my older Mac (OSX 10.68) the "Go" menu does not show a "Library" when
TurboTax pros: What is the resolution? We do that with the style and format of our responses. More Actions Notify me of new answers I can answer People come to TurboTax AnswerXchange for help and answers—we want to let them know that we're here to listen and share
Open the Temp folder and then delete all folders starting with ckz__. We do that with the style and format of our responses. stevenboney Comment View more Asked by stevenboney TurboTax Deluxe Options Edit Ask for details Archive hide info × Close Why do you want to report this? Just trash the preference file and re-start.
Be encouraging and positive. What can I do to install this update? My father passed and my siblings and I have sold the home and land. We have expenses to deduct to help...